1. Why did I receive an email from Rebel stating that my .au domain is moving to Domains Party Ltd? Is this email legitimate?
Absolutely, the email you received is genuine. We're reaching out to inform you about an important change concerning the administration of .au domains. Due to recent developments at auDA (the .au domain registry), we've taken proactive steps to ensure the continuity of our services by partnering with a trusted reseller, Domains Party Ltd.
2. What changes should I anticipate during this migration?
Rest assured, as a valued Rebel customer, the way you manage and oversee your domains remains unaffected. Although we've enlisted Domains Party Ltd as a reseller to interface with the registry, all aspects of your services will stay consistent. You can still perform tasks like registering new domains, managing your existing ones, renewing, transferring, canceling, utilizing DNS and hosting services, updating your contact information, accessing billing records, and relying on our dedicated customer service for any assistance you may need. Following the migration, if you were to conduct a WHOIS lookup, the registrar information will reflect the change from Rebel (AU) Ltd. to Domains Party Ltd, but beyond that, your experience remains unchanged.
3. Will there be any costs associated with this migration?
No, this migration comes at no additional cost to you. While domain prices can vary over time and the registry occasionally adjusts domain prices, this specific migration will not result in any charges being passed on to our customers.
4. Is Rebel undergoing any changes as part of this migration?
Rebel remains steadfastly committed to being your trusted registrar and hosting provider. Our services, designed to cater to both individuals and businesses, remain unchanged. This strategic move to collaborate with a reseller for certain country-code domains (ccTLDs) is part of our ongoing efforts to streamline and enhance our offerings, providing you with seamless domain management experiences while keeping pace with industry best practices.