A domain move is fast, simple, and free. To move a domain from one Rebel account to another, please follow these steps:
Ensure you have the username for the account to which you are moving the domain.
Log into the account that currently contains the domain and select Domain Manager.
Check the box to the left of the domain name and click the drop-down arrow beside the Edit button.
Under Move to Another Rebel Customer, enter the username for the recipient account and click Search.
Select the radio dial next to the recipient account.
Click the Move to this Customer link.
Under Confirm Domain Move ensure you are moving the domain into the correct account, then click I Confirm. Please note that if the receiving account does not have all their contact information filled in the domain move will be unsuccessful.
Once confirmed, the domain will be moved immediately. The domain's current contact information and DNS settings will also be moved. After you submit your request to move the domain you will see a message that either confirms the move or informs you of an error. If you encounter an error, please contact our Customer Experience Team for assistance. If the account that currently holds the domain and the receiving account have the same email and/or username, please change your username for the receiving account before attempting the move. Otherwise you may receive an error message saying "the current customer and selected customer are identical."
|Note: If your domain has a subscriptions or services: either Classic Hosting, Simple Email Privacy or Ownership Protection, it cannot be moved until those subscriptions or services are temporarily cancelled. You can turn off Privacy Protection in your Domain Manager, and you can suspend your hosting packages in your Hosting Manager. These services can be re-activated as soon as the domain has been moved into the new account, including any hosting packages cancelled with 'end of term deletion'. As long as the new account administrator activates hosting before the end of term, there will be no service interruption to the website or e-mail. If you have Plesk hosting, please let our Customer Service Team assist you with the migration of your hosting package from one Rebel account to another. If you have a Weebly hosting package, it isn't possible to move that package along with the domain from one account to another.|
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