Forgot your password? Lia Updated April 09, 2017 17:14 Follow If you've forgotten your account login credentials, you can use the Forgot Password link on the Login page to have your login user name, along with a password reset link, sent to the primary email address on file for your account. Step 1.Click on Login at the top right hand side of our main page. Step 2.Click on the Forgot Password? link, enter your email address (or user name if you know it) and click Continue. A password reset link will be emailed to the primary email address on file for the account. Your password recovery link is good for approximately 24 hours. If you have multiple accounts associated with the same email address, the Forgot Password link will likely not work, please contact Customer Support and we will gladly assist you. If you are unable to access the email address(es) and need to change the email address for the account, please complete our Change of Contact email address form. Related articles I need to change my primary email address on file. What if I no longer have access to the current email on file? How do I change the nameservers for my domain? Set up IMAP/POP email in Outlook Elite Management of your Domains How do I update my credit card information? Comments 0 comments Please sign in to leave a comment.