What is the Rebel Community?

The Rebel Community is where our customers come together. Here you’ll find a vibrant community of business owners, creatives, domain enthusiasts and technophiles. The Rebel Community is a place for you to learn, ask questions, help others and give us feedback. This community is yours. It’s your ideas being put into action. 

The Knowledgebase and The Community

The Rebel Help Center contains both our Help Center Knowledgebase and our Community Forums.  The Knowledgebase contains answers to our most frequently asked questions, with all of the content being written and curated by the Rebel team. The Community Forum is comprised of content written entirely by our members, alongside contributions from Rebel employees.  Not only can you ask for help with Rebel products, but you can also ask for help with very specific issues (need to know how to map your subdomain to a specific service? Come here for answers). 

Registration

Every participant needs to have an active Community account.  This is separate from your Rebel account login credentials. 

To participate in our community, please click here, then click "New to Rebel.com? Sign up." By registering, you agree to our Community guidelines.

If you have already exchanged emails with our Support team, you can also simply create a password.

If you are already registered, please click here to sign in.

Community Guidelines

We encourage all of our customers to participate in the Rebel Community.  It’s important to us that this is a safe and inclusive community, so we have a few simple rules that we ask you to follow.  Failure to do so may result in a temporary or permanent ban.

Have a question? Search our Help Center articles for similar topics before posting in the Community.  The answer you are looking for may already be there waiting for you.  Contact the Rebel support team for account-specific questions.

Keep it friendly: The Community does not tolerate personal attacks or bullying of any kind. This is not a venue for you to harass, abuse or intimidate others.  Offensive posts of any kind are not welcome here.  If we receive a valid complaint about your conduct, we'll send you a warning or delete your account.

Be respectful and courteous: The community brings people together from different backgrounds and experiences.  Appreciate that others may have an opinion different from yours.

Stay on topic: When creating a new discussion thread, give a clear topic title and put your post in the appropriate category. When contributing to an existing discussion, try to stay on topic. If something new comes up within a topic that you would like to discuss, start a new thread.

Share your knowledge: We welcome you to share your knowledge and expertise – it's likely someone will find it useful or interesting.

Spam: We have a zero-tolerance spam policy, regardless of whether it comes from a human or a robot. This includes self-promotion.

Report abuse: A strong online community is self-governing. If you see abuse, report it to us by email us at service@rebel.com.  Rebel maintains the right to remove posts that we deem to be offensive or otherwise unsuitable for the community.

Keep it safe: Remember that the forums are public spaces. Don't post personal information that you would not be comfortable sharing with a stranger.  This includes email addresses, phone numbers, passwords and domain contact information.  

Reporting Content

Rebel will not tolerate abuse of any form in the Community or anywhere else where comments are allowed on the website.  If you notice abusive comments, remarks or content on the website, you can report it to our moderator at service@rebel.com or click the “Moderator” button on the forum. While every effort is made by our moderation team to remove abusive comments, we actively encourage our users to report any abuse that they may find. Please add all the relevant details (URLs, usernames and/or screenshots) that will help us easily identify the post and we’ll take action as soon as possible.