Israel
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Why was my expired or replaced credit card charged?
PurposeThis article explains the mechanism by which automated recurring renewal charges may successfully process on a credit card that has recently expired, been closed, or been replaced by the iss...
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Connecting Google Workspace to Outlook (Modern Auth)
Category: Email / Google Workspace / Third-Party AppsSummary: Use this guide when a client with Google MX records wants to use the Outlook Desktop App instead of the Gmail web interface.Executive S...
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Why am I seeing "Failed to Tokenize Card"?
If you see the message "Failed to Tokenize Card" while trying to add a payment method, it means our secure encryption system was unable to create a "Security Token" with your bank.Common Reasons fo...
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How to Identify and Report Phishing Emails (Rebel Plesk Hosting)
For our clients using Plesk Web Hosting email, your security is our top priority. Phishing attempts—where attackers impersonate a trusted company to steal credentials—are becoming more sophisticat...
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How to Identify and Report Phishing Emails (Rebel Cloud Email)
At Rebel, your security is our top priority. As the industry evolves, phishing attempts—where attackers impersonate a trusted company to steal credentials—are becoming more sophisticated. To "win ...
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Why do I have to pay a recovery (Redemption) fee?
It can be frustrating to see an extra fee on your account when you're just trying to get your website back online. To understand why this fee exists, it helps to look at the timeline of a domain af...
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What is the Scope of Support for Google Workspace?
When you purchase Google Workspace through Rebel, you get the power of Google’s infrastructure combined with Rebel’s award-winning personalized support. To help you get the most out of your servic...
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Why is my domain still offline after I paid the recovery (Redemption) fee?
If your domain has entered the Redemption Grace Period (RGP), a simple payment does not immediately "flip a switch" to bring your website back online. Because the Registry (the central authority fo...
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The "Validation Gap" in DNS Propagation
The Problem Clients often call in frustrated because they have added records for Shopify, iCloud, or Squarespace, but the "Verify" button on those platforms keeps failing. The "1-to-4 Hour" Rule ...