Emmanuel
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What to Do If the PHP Version Dropdown Is Missing or Disabled in Plesk
OverviewWhen managing your hosting environment, updating or switching your site's PHP version is crucial for maintaining security, compatibility, and performance. In Plesk, the PHP version is typic...
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How to Connect a Second Domain to a Specific Directory in Plesk
OverviewIf you manage multiple domains single hosting account setups, you can easily host an add secondary domain Plesk entry and map it directly to a specific folder or subfolder directory within ...
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How to Fix Broken Website Layouts, Shifted Formatting & CSS Errors After an Update or Website showing Maintenance Mode ("Under maintenance error")
OverviewWhen updating your website—such as upgrading WordPress core, updating plugins, changing themes, or altering CSS/styling—you may notice that your page formatting shifted, your broken website...
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Missing Apps Section in Plesk Dashboard
OverviewWhen logged into your Plesk control panel, you may normally expect to see an Apps section to install and manage web applications (such as WordPress, Joomla, or Drupal).If the Apps section i...
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Missing Features or Options in Plesk Control Panel (FTP, Databases, File Manager)
OverviewWhen logged into your Plesk control panel, you may occasionally notice that specific features—such as FTP Access, Databases, File Manager, or action menu—are missing from your dashboard or ...
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How to Resolve Errors When Installing WordPress Plugins
OverviewWhen installing or updating WordPress plugins, you may occasionally run into errors such as a "Failed Installation," white screen, or fatal error notice.Most WordPress plugin issues stem fr...
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How to Request a Refund
OverviewIf you have recently purchased or renewed a service and wish to request a refund, our technical support and billing team can assist you.Whether you are inquiring about domain renewals, web ...
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How to Access the Website Preview in Plesk
OverviewWhen building a new website, migrating from another host, or waiting for DNS propagation, you may want to check how your site looks before pointing your live domain name.Plesk includes a bu...
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Is There a Non-Profit Web Hosting Option or Discount?
OverviewWe frequently receive inquiries from charities, non-governmental organizations (NGOs), and community groups looking for specialized non-profit hosting plans or discounted rates.Because non-...
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How to Resolve Hosting Configuration Issues (Hosting Reset Request)
OverviewIf your website is encountering persistent server errors, broken scripts, or misconfigured settings, you may be wondering if you can reset your hosting package back to its original factory ...