Emmanuel
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How to Recover Your Website Content After Transferring Away
OverviewIf you recently transferred your domain or hosting away to another provider, your ability to recover your website files and databases depends on the current status of your hosting package a...
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How to Fix Login Issues for a Plesk Webmaster or Third Party User
OverviewIf you created an additional user in Plesk for your webmaster, designer, or third-party developer, they can log directly into the Plesk hosting control panel without needing access to your ...
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How to Fix the "AH02454 FCGI: attempt to connect to Unix domain socket" Error
OverviewIf your website is hosted on our Plesk control panel or any of our web hosting packages and displays an "AH02454 FCGI: attempt to connect to Unix domain socket" error message, your web serv...
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How to Fix the "Failed to Create Portfolio" Error
OverviewPortfolios allow you to organize and group your domains within your account dashboard for easier management, bulk updating, and categorization. However, when attempting to create a new fold...
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How to Stop the Pending Deletion of a Web Hosting Package
OverviewWhen a web hosting package is set to Pending Deletion, it means the service is scheduled to be permanently removed from our servers along with all associated website files, databases, and e...
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How to Restore Your WordPress Site or Restore a Website Backup on Plesk
OverviewIf your WordPress website is experiencing critical errors, broken layout issues, or data loss, restoring your site from a recent backup can quickly bring it back online.Because WordPress si...
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Cannot Sign In/Log into Your Account
OverviewIf you are unable to sign in, access or log into your main account dashboard or your Plesk or hosting control panel from your iPhone, laptop, desktop, or tablet, this issue is most commonly...
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What to Do If the Order or Payment Button Isn't Working at Checkout
OverviewIf you are attempting to complete a purchase and clicking the Order, Pay, Submit or Process button yields no response, reloads the page, or throws a processing error, this is usually caused...
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How to Remove a Domain from Your Hosting Package
OverviewDepending on your web hosting package, you may be able to host single or multiple domains under one hosting account.Every hosting package is permanently connected to a Primary Domain. Becau...
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How to Give a Webmaster or Third Party Access to Your Account
OverviewIf you need to give a webmaster, developer, assistant or third party full access to your account—including your domain management, and hosting settings—you can share your account login cred...