| Note: NS Records are not used to change the DNS of a domain. If you are looking to change your nameservers to connect to a third party host, visit our article How do I change the nameservers for my domain? Any changes that you make to your Advanced DNS settings can interrupt your service. If you are not an advanced user, we strongly recommend that you not change these settings without consulting our support department. |
What are NS records?
Name Server (NS) Records are a type of Advanced DNS record used to specify which name servers are associated with your domain. NS Records help identify the authoritative name servers for your domain but are not used to change the DNS provider or move your domain to a third-party host. NS Records consist of the Host Name, Value, and the TTL.
Host Name
This is the name of the record. NS records are typically set at the root of the domain. If you enter “@” it will be replaced with the root domain (such as, “rebelexample.com”).
Value
This is the hostname of the name server associated with your domain. The value must be entered exactly as provided and will usually appear similar to “ns1.provider.com” or “ns2.provider.com.”
TTL (Time To Live)
The TTL sets the amount of time in seconds for the record to stay cached before retrieving it again. The default TTL is 3600, which is approximately one hour. Lowering the TTL of a new record will not decrease the amount of time it takes for the record to update.
How to create NS records:
| Note: Any changes that you make to your Advanced DNS settings can interrupt your service. If you are not an advanced user, we strongly recommend that you not change these settings without consulting our support department. |
Step 1.
Log in to your Rebel account, then select "Products" in the top-left corner. In the top toolbar, you will see "Domains”. Please select this.
Step 2.
Select “Manage” on the right-hand side of the domain you’d like to edit the DNS for.
Step 3.
On the domain editing page, select the "DNS" tab in the upper left.
Step 4.
Scroll down to Manage Advanced DNS Records and click on "Advanced DNS Settings".
| Important: If the Nameserver Information section shows your domain as set to Use Third Party Hosting, the Advanced DNS will only be accessible with your hosting provider. Advanced DNS records live on nameservers. You will only be able to access the Advanced DNS from within your Rebel account if the name server information for your domain is currently set to Park with Rebel, Forward Domain, or Host with Rebel. |
Step 5.
To add an A record, click the button showing "Add Record" in the upper right.
Step 6.
Click the drop-down and set the Record Type as "NS".
Step 7.
Fill in the Host and Points to fields as instructed by your hosting service provider. You can leave the TTL as it is. Once you have filled in the fields, click the purple"Add Record" button.
How to edit an NS record:
Click the "Edit" button to the right of the record, update the Host and/or Points To field, as instructed by your hosting service provider.
Once finished adding the necessary information, you can click "Update Record".
| Note: If your domain was already set to Park with Rebel, Forward Domain, or Host with Rebel, these records should take about 1 hour to propagate. If your domain was previously set to Use Third Party Hosting, updates can take up to 24-48 hours to propagate worldwide, though we find it's typically much closer to 6-12 hours. |
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