Refund eligibility depends on several factors, including:

• What service was purchased or renewed

• When the payment was made

•  How the payment was processed (either manually or through automatic renewal)

Since each situation can be different, we review refund requests on a case-by-case basis. To request a refund, please contact our Customer Service team.

Once we receive your request, we’ll carefully review the details of your account, the service involved, and any applicable timelines or policies. From there, we’ll determine whether a full or partial refund is possible.