Can I Add a VAT ID to My Invoice?

Overview

If you are purchasing or renewing services on behalf of a business or organization, you may need to include a Value Added Tax (VAT) identification number on your billing records. Currently, you cannot add a VAT ID on our platform, as we do not have a provision for custom VAT ID fields on customer profiles or generated invoices.

Because VAT ID registration fields are not supported in our billing system, neither self-service users nor support agents can add a VAT ID to new or existing invoices.

Policy & Billing Details

• No VAT ID Field Available: Our billing portal and invoice templates do not support entering, storing, or printing a VAT ID number.

• No Retroactive Invoice Edits: Generated PDF invoices cannot be manually edited to append tax registration numbers after a transaction is completed.

• Company Name on Invoices: While a dedicated VAT ID field is unavailable, you can ensure your registered business name and billing address appear on future invoices by keeping your Account Profile / Billing Contact details up to date under My Account.

When to Contact Live Support

• You have general questions regarding taxes applied to your invoice or need a PDF copy of a past receipt for your accounting records.