Overview

We do not offer free web hosting packages. However, to allow you to test our servers, speed, and hosting features risk-free, all new hosting packages are backed by our 30-Day Money-Back Guarantee.

This means you can purchase any new hosting plan, set up your website, and evaluate our control panel tools with full peace of mind. If you decide the plan is not the right fit for your needs within the first 30 days of purchase, you are eligible to cancel the service and receive a full refund.

How the 30-Day Money-Back Guarantee Works

• Eligible Plans: Applies to all new web hosting package purchases (e.g., Managed WordPress Hosting, Plesk packages).

• Timeframe: The request must be submitted within 30 calendar days from the original order timestamp.

• Coverage: Covers hosting package subscription fees. (Note: Domain name registrations, SSL certificates, or third-party add-ons may be non-refundable depending on policies).

How to Cancel & Request a Refund

Because processing a hosting cancellation and issuing a payment refund involves backend billing authorization and account safety checks, refund requests must be processed by a Live Agent.

1. Connect with Support: Open a chat session with a Live Agent or give us a phone call.

2. Provide Order Details: Share your account username and the Domain Name attached to the hosting package you wish to cancel.

3. Refund Processing: The agent will cancel the hosting subscription, confirm that no further recurring charges occur, and initiate a full refund back to your original payment method.