When you first purchase your Cloud Email package, you are able to choose the option to connect your domain’s DNS automatically.
If you chose not to update it right away, or the domain does not connect, this article will show you how to connect it afterward using the in-portal connection button.
If you are managing your DNS with a third-party hosting provider, you will need to configure the records manually. Please refer to our article Where to Find DNS Settings to obtain the correct Rebel DNS records and add them with your provider.
How to connect your Cloud Email to your domain:
Step 1
Log in to your Rebel account, then select "Products" in the top-left corner. In the top toolbar, you will see "Email”. Please select this.
Step 2
To the right of the Existing Cloud Email Subscriptions, there will be a "Manage Subscriptions" button; select this.
Step 3
To connect your domain to the selected email package, click the “Manage” button located to the right of the package.
Step 4.
Here you will see an upper toolbar on the left-hand side. Select the "DNS Setup" button.
Step 5.
You will see the option to connect automatically now. Select the "Connect" button.
Step 6.
After clicking select, you will see that the process was successful and the email was connected properly. Please be sure to wait a couple of hours before you see any signs of it being active. Updating DNS records can take 1-5 hours.
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