Domain Registration Confirmation After Payment

Overview

Once your payment is processed and your domain registration is completed, an automated confirmation email—along with a copy of your paid invoice—is sent directly to the primary email address on file for your account.

You can also verify your active domain registration and download your invoice directly from your account dashboard at any time.

Self-Service Steps to Verify Your Registration & Invoice

1. Check Your Primary Email Inbox

• Check the inbox of the primary email address on file for your account.

• Look for a registration confirmation message and your attached or linked invoice.

• If you do not see the email within a few minutes of completing checkout, check your Spam, Junk, or Promotions folders.

2. Verify the Domain Inside Your Account Dashboard

1. Log in to your account portal.

2. Navigate to the Products (or Domains) section to confirm your newly registered domain appears in your active list.

3. To view or download a copy of your receipt, navigate to Billing > Invoices (or Order History).

When to Contact Live Support

• Your payment was charged, but you have not received a confirmation email and the domain does not appear in your account after 15–30 minutes.

• The email address on file for your account is outdated or mistyped, and you need assistance updating your contact information and resending the confirmation/invoice.

• Your domain registration shows a Pending or Failed status despite a completed payment.