How to Remove Add-On Products During Cart Checkout

Overview

When registering a domain name, optional domain protection services or add-on products may be pre-selected by default during the checkout flow. You can easily review and remove any unwanted add-ons yourself before completing your payment.

Self-Service Steps to Remove Add-Ons at Checkout

1. Select Your Domain:

   • Search for and select the domain name you want to register, then click Continue to Checkout.

2. Review the Products / Add-Ons Page:

   • After clicking Continue to Checkout, you will land on the Products configuration page.

3. Uncheck Unwanted Add-Ons:

   • Locate the Domain Protections section (and any related add-on offers).

   • Uncheck the boxes next to any domain protection products or extra add-ons you do not want included in your order.

   • Verification: Confirm your cart subtotal updates immediately to reflect only the domain registration (and any add-ons you intentionally kept).

4. Proceed to Payment:

   • Continue through the remaining checkout steps to finalize your order with only your selected items.

When to Contact Live Support

• You unchecked an add-on product, but the cart total did not update or the item remains locked in your cart summary.

• You accidentally completed checkout with an unwanted add-on already paid for and need to request an order review or refund (note: cancelling an active add-on in your account stops future renewals, while refunds require live agent review).