Angelina
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How do I add another domain to my hosting package?
This article explains how to:Add a second domain to your hosting package.Connect another domain to your hosting.Host multiple domains under the same hosting account.Connect a domain to your Plesk h...
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How can I contact the domain owner/contacts? (WHOIS Messaging Form)
If you want to reach the owner of a domain but their contact information isn’t showing, don’t worry — there’s an easy and secure way to do it.Why you can’t see their contact informationMany domain ...
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How to add an alternate email on file
Adding an alternate email address to your account provides additional flexibility and an extra layer of security. It ensures there’s a secondary way to access your account and receive important not...
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How do I add or remove users in Google Workspace?
In this article you we explain how to add or remove a user from your Google Workspace package purchased through Rebel. Please follow the steps below: Step 1.Log in to your Rebel account, then sele...
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What does it mean if my email is saying "Authentication failed."
If your email client shows “Authentication failed”, it means the mail server rejected the login attempt when the email program tried to sign in to your account.This usually happens when the usernam...
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How to view my subscriptions
Please follow the steps below to find your current subscriptions. Step 1.Log in to your Rebel account, then select "My Account" in the top-left corner. In the top toolbar, you will see “Subscripti...
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Why can I see my website, but others can’t?
Don't worry, it's okay! Here are some common reasons: DNS PropagationIf your website loads for you but not for other people, it’s usually related to DNS propagation. When a website is newly launch...
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How do I add a subdomain to my hosting package
This guide applies to our Personal, Startup, Business, and Managed WordPress hosting packages and will walk you through how to add a subdomain to your hosting account. Step 1. Log in to your Rebel ...
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Why am I not receiving your Two-Factor Authentication (2FA) Email?
If you’re not receiving your 2FA (Two-Factor Authentication) email when trying to log in to your Rebel account, don’t worry, this can usually be resolved quickly by checking a few key things.Please...
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Verifying SSL - Requesting TXT record.
When you install a new SSL certificate using a CSR (Certificate Signing Request), the certificate authority (CA) must verify that you own the domain before issuing the certificate. This verificatio...